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Salesforce Salesforce-Associate (Salesforce Certified Associate) Certification Exam is designed for individuals who are interested in pursuing a career in Salesforce administration. Salesforce Certified Associate certification validates the skills and knowledge needed to effectively manage and customize Salesforce applications. Salesforce-Associate Exam covers various topics, including Salesforce fundamentals, data management, security, and automation.

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Salesforce Certified Associate Sample Questions (Q103-Q108):

NEW QUESTION # 103
Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?

A. A programmatic approach, unless there is a lack of resources
B. A declarative approach, as it allows for quicker and simpler problem resolution
C. A programmatic approach, as it is more customizable.

Answer: B

Explanation:
The approach that GCC should explore first to automate a process is a declarative approach, as it allows for quicker and simpler problem resolution. A declarative approach means that GCC can use point-and-click tools and drag-and-drop interfaces to create and modify applications, workflows, rules, and logic, without writing any code. This makes it easier and faster for GCC to build and customize solutions that meet its business needs, without requiring any programming skills or resources.

NEW QUESTION # 104
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'

A. Set the default value of the Lead Source field to Trade Show'.
B. Create a validation rule requiring the Lead Source field to equal Trade Show'.
C. Make an assignment rule named Trade Show' to only assign leads to sales reps.

Answer: A

Explanation:
Explanation
Setting the default value of the Lead Source field to Trade Show' is the best approach to improve data integrity for the Lead Source field. A default value is a value that is automatically populated in a field when a new record is created, unless the user enters a different value. Setting the default value to Trade Show' would save the sales reps time and ensure that most of the leads have the correct value for the Lead Source field.
Creating a validation rule requiring the Lead Source field to equal Trade Show' would not work, because it would prevent the user from entering any other value, such as Web, Phone, or Referral, which may not be accurate for all leads. Making an assignment rule named Trade Show' to only assign leads to sales reps would not work, because it would not affect the Lead Source field, and it would not allow the user to assign leads based on other criteria, such as territory, industry, or product.

NEW QUESTION # 105
What is the maximum number of rows a report will display?

A. 2,000
B. 5,000
C. 3,000

Answer: C

Explanation:
The maximum number of rows a report will display is 3,000. If a report returns more than 3,000 rows, only the first 2,000 rows are displayed and the rest are truncated. To see all the rows, you can export the report to a CSV file

NEW QUESTION # 106
Refer to the screenshot that shows the Home page.

A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?

A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
B. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
C. Use the downward arrow next to each item name, then select Move to move the item left or right.

Answer: A

Explanation:
Explanation
Selecting the personalization button (pencil icon), then clicking and dragging the item name up or down to adjust its location is the correct way to customize the items on the navigation bar, as shown in the screenshot.

NEW QUESTION # 107
Get Cloud Consulting (GCC) currently uses separate platform for marketing sales, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.
What would provide GCC the most benefit by mobbing to the Salesforce Platform?

A. Salesforce provides a complete view of a company's customers on one unified platform.
B. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.
C. Salesforce increases security by only requiring employees to remember one password.

Answer: A

Explanation:
The most benefit that GCC would get by moving to the Salesforce Platform is that it provides a complete view of a company's customers on one unified platform. This means that GCC can access and manage all the data and processes related to its marketing, sales, commerce, service, and IT departments from one place, without having to switch between different systems or platforms. This also enables GCC to have a 360-degree view of its customers, which helps it deliver personalized and consistent experiences across all touchpoints.

NEW QUESTION # 108
......

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